About OES

Our Company Story

OES provides innovative technology solutions for a diverse range of applications and markets through three business divisions – OES Technologies, OES Scoreboards, and OES Electronic Manufacturing & Design Services (EMDS).

OES’s core engineering capabilities in electrical, electronic, mechanical design, and software development combined with extensive application experience contribute to the successful commercialization of new products and technologies.

OES’s process engineering experience supports world class in-house automated manufacturing, assembly, and test processes. This experience contributes to a consistent level of production, quality product, and time to market. OES’s Quality Management System is an integral part of the entire organization

OES’s founding principles based on customer relationship and customer service form the vital cornerstone of our corporate business philosophy.

Executive Team

Under the leadership of the executive team, OES Inc. continues its growth and success.

Linda Russell

CEO

Linda has been with OES since 1984. She was initially involved in software development applications including snowmaking, auction systems, pulp and paper processes, and fertilizer blending systems. In 1991 her role was expanded to General Manager. Linda’s natural leadership and business skills combined with her understanding of every facet of  OES's business led to her appointment as President in 2011. Under her leadership OES continues to be a vibrant, thriving company. Linda also serves on the Board of Directors of Goodwill Industries, Ontario Great Lakes Region.

Michael Reeve

Vice-President of Business Development

Michael was one of the founders of OES and has been with the company since 1980. Michael has been instrumental in the growth and success of OES, and has played a key role in shaping the company’s direction for over three decades. Michael is primarily responsible for business development with a focus on building strategic business relationships, international sales channels, and alignment of OES’s new products and technologies with OES’s evolving markets.

Carl Thompson, P. Eng.

Vice-President of Engineering Group

Carl joined OES in 1989 and was engaged in project engineering, microcontroller technology, and industrial control solutions for OEM clients. Carl’s role evolved into VP of Production Engineering. He has led the engineering team to the successful commercialization of many OES products. Carl’s engineering expertise in product development, combined with his application experience and leadership skills have contributed significantly to business growth.

Kiet Ngo, P. Eng.

Vice President of Research and Development

Kiet has been with OES since 1987. He was initially engaged in the development of microcontroller solutions, and firmware development with a focus on commercialization of OES products. Kiet has proven to be a talented innovator and is responsible for developing significant new technology for OES. His technology development has led to successful commercialization of many OES products and 9 patents. Kiet was appointed VP of R&D in 2011.


History 1980-1990

OES_Timeline_1980-2020Ontario Electronic Services started operations in 1980 in London, Ontario, Canada with three active partners – all graduates of The Devry Institute of Technology.  They started their careers as three young entrepreneurs setting out with a passion and interest in technology and how it could be applied to various applications.

The diversity of the business was created from the beginning as the company became involved in projects and business opportunities that included assembly, installation, and service for various markets and industrial applications. Some examples included snow making process control systems at ski areas, pulp and paper process control, fertilizer automated batch control systems, corn dryer controls, machine controls, and automation of auction systems. OES engaged in new applications with innovative technology solutions which led to the growth and diversification of OES.

By 1985, Ontario Electronic Services (referred to as “OES”) had further expanded to work as a technology partner for a number of clients, supporting the commercialization of their products.  OES provided (and continues to provide) leading, reliable, and supportable technology solutions applications considered mission critical and demanding the highest level of dependability. OES gained an understanding for emerging microcontroller technology prior to general market acceptance and recognized the many application opportunities. Microcontroller technology was considered leading edge through the mid 80’s and facilitated OES’s entry into new markets and applications including industrial lighting, machine controls, and inspection and monitoring devices. Product performance and reliability became a core design requirement.

During the 1980’s OES followed a basic strategy that proved successful; connect with emerging companies having opportunity for market growth and with a need for a technology partner and then focus on meeting or exceeding the client’s expectations and business goals. OES supported many clients through their growth and product evolution while benefiting from the production business that followed. OES’s value proposition was and continues to be technology innovation on behalf of its clients and markets, from product concept through to production and aftermarket support.

OES experienced steady business growth during the 1980’s. The company moved into a new design-built 7500 square foot facility that underwent two expansions over a period of seven years. Investment in research and development and building a strong team was a priority.

1980s – Product & Project Highlights

  • Agriculture – automation of fertilizer blending processes and corn dryer controls
  • Pulp and Paper -automated in-feed control system for paper production and fiber board plants.
  • Snow making – process control system for ski areas in Ontario, Quebec, Vermont, Colorado, and the 1988 Calgary Olympic Games’ downhill race course
  • Highway Lighting – development of a traffic lighting control system for Burlington Skyway Bridge to manage light levels relative to traffic flow and changing conditions.
  • Auctions – development and automation of flower auction systems from point of sale to accounting and shipping. OES Auction technology was re-purposed and supplied to the New York Port Authority Fish Auction in Brooklyn NY.
  • Environmental – development of application specific controls for control and monitoring of UV based industrial waste water treatment systems. The technology was supportive of our client’s commercial success, eliminating the impact of chlorine on the global environment with systems installed internationally.
  • Carillon Bells – developed a system to musically played a set of Carillon bells, manually from a PC keyboard or automatically from pre-recorded database installed in North York, Toronto, and Winnipeg.
  • Automotive – entry into the automotive wire harness manufacturing industry with the introduction of  infra-red sensor technology for in-process inspection of 100% of parts during the manufacturing process.

Company Milestones in the 1980’s

  • Number of employees grew from 3 to 15
  • Entry into the automotive industry with OES product solutions
  • Partnered with Trojan Technologies to engineer and produce electronic controls for its UV disinfection products
  • Designed and built a new 7500 square foot engineering & manufacturing facility

History 1990-2000

OES_Timeline_1980-20202Business expansion beyond OES’s local Ontario region and the company’s core strengths in engineering, product, and technology solutions warranted a change in the operating name. In 1993, Ontario Electronic Services was replaced by OES, Inc.

The diversity of the business led to the creation of three business units for specific markets — Automotive, Electronic Manufacturing & Design Services (EMDS), and Applications. This was an important step that provided operational clarity, as each business unit was sharing common resources internally, while allowing OES to manage and facilitate the growth of each business unit.

OES became recognized internationally in the automotive wire processing industry for supply of innovative, specialized in-process monitoring and inspection products and technologies ensuring the quality of parts produced in high volume manufacturing operations.  Part defects were now being detected and eliminated during the manufacturing process reducing automotive electrical problems and costly warranty claims.  OES products were introduced and sold directly to Tier 1 automotive wire harness producers for retrofit onto existing and new machines. An OES subsidiary office was established in El Paso, Texas to manage the business growth in the region of Mexico.  Development of an international representation network followed with OES products being sold through local representatives in many countries including USA, Mexico, Brazil, France, Portugal, Spain, UK, Japan, and China.  OES business relationships with the manufacturers and the machine suppliers strengthened, with OES positioned as an independent solution provider of in-process monitoring solutions for both retrofit and new machine applications.

OES supplied the electronic solution for upgrading the user interface controller for large band saws produced by one of Canada’s leading saw manufacturers, and continued to be the main provider of engineering and product for electronic controls for UV Disinfection Systems sold worldwide.

OES engaged in application projects that expanded into timing system solutions for horse race tracks, and production/productivity display boards in automotive manufacturing and assembly.  OES produced its first electronic scoreboard for a local hockey stadium as part of a community spirit initiative. The client’s existing high maintenance scoreboard was converted from traditional light bulbs to new LED technology.  OES incorporated an electronic design that had been proven successful in other mission critical applications resulting in a highly visible and reliable scoreboard.  The success of this project led to further scoreboard projects. Sales and marketing efforts focused on scoring and timing solutions for sports venues, which resulted in steady business growth.  OES Scoreboards was added as a fourth business unit.

OES continued to develop new and innovative product solutions aligned with market opportunity. Mission critical design principles were applied to every new product, facilitating fast commercialization of products and technologies for all four business units.

A quality management system (ISO 9001) was successfully implemented to improve internal processes through all departments — management, administration, sales, engineering and R&D, purchasing, production, and service.

After two expansions, OES had outgrown its current building and in 1998 moved into a new 20,000 square foot facility.

1990’s – Product & Project Highlights

  • Developed and introduced laser inspection sensors for high speed dynamic inspection of automotive parts  during production process for assurance of quality.
  • Developed OES crimp process monitors for QA in wire processing
  • Developed its first LED Scoreboards for sports venues
  • Snowmaking – process control systems installed in USA, Italy, Spain, Alaska

Company Milestones 1990’s

  • Number of employees grows from 15 to 40
  • OES filed its first US patent
  • Company re-organization – changed from Ontario Electronic Services to OES, Inc. Created 4 business units – Automotive, EMDS, Applications, and Scoreboards
  • New US office OES-A, Inc. in El Paso, Texas
  • Global representation – for OES products sold into automotive wire processing industry.
  • OES Scoreboard business unit launched to focus on business development
  • Quality – achieved certification in 1998 for ISO 9001 International Standard for Quality
  • Moved into a new design built 20,000 square foot facility

History 2000-2010

OES_Timeline_1980-20203OES was servicing clients who were undergoing significant growth in diverse markets — environmental, defense, automotive, and healthcare. OES’s ongoing development of OES’s core technologies and markets for automotive and scoreboards opened up new opportunities for business growth. Investments in sales and marketing were expanded for each business unit.  OES increased market exposure through trade exhibitions, and development of communications materials – product brochures, catalogues, and websites. Strategic relationships within the industry were developed and new sales channels established.  These efforts contributed positively towards sales growth of OES’s Automotive and Scoreboards divisions.

Investments in new technology research continued to be a priority for OES. Advanced sensor technologies were introduced that brought a new level of performance for OES’s in-process monitoring technologies.  OES successfully converted seven US patent applications into patents.

OES in-process monitoring products, that had been proven and adopted into the automotive wire processing industry, were being re-purposed into other mission critical manufacturing processes.  OES quality monitoring products were being deployed onto machines producing brake-line and fuel-line components, exhaust assembly, metal forming, riveting, welding, and applications with repetitive manufacturing processes and susceptible to part quality defects.

China became an emerging market opportunity for OES products and OES established an OES Shanghai Representation Office to manage customer opportunity and local support for a growing customer base.

OES completed a project to automate the aerial baiting process for eradication of rabies in wild animals for the Ministry of Natural Resources. The project scope integrated multiple technologies within the aircraft – GPS, flight data base, pilot and co-pilot heads-up display, bait conveyor controls for effective  distribution of bait vaccines dropped to inoculate skunks, racoons, foxes against rabies.  The outcome has been significant reduction of rabies in Ontario.

OES provided reliable and cost efficient assembly of control circuit boards for diesel locomotives from customer engineering specifications. This service resulted in a long term business relationship that continues today.

OES helped to engineer and then produced the control circuit boards for the new UV Disinfection System in New York City, the largest system of its kind to date.

OES Scoreboards business was growing as a result of significant investments in product development, market development, sales representation, production equipment, processes, and infrastructure. A new 9,500 square foot facility was built next to OES’s existing facility to accommodate OES Scoreboards sales, service, engineering production and final assembly.

OES Scoreboards scoring and timing technology was introduced at the pro-venue level. Following extensive review and testing, OES Scoreboards met the performance criteria and was formally approved by the NBA for scoring and timing. OES Scoreboards was, and continues to be on a very short list of approved suppliers for scoring and timing in North America.

2000’s – Product & Project Highlights

  • Environmental – automation of rabies vaccine baiting for MOE.
  • Sensors – development and introduction of two new and patented sensor technologies  adopted by the wire processing industry — Piezo Strain and PBT Piezo Force
  • OES Scoring and Timing formally approved by pro venues for the National Basketball Association.

Company Milestones 2000-2010

  • Number of employees grows from 40 to 60
  • Development of Marketing and Sales team for OES products
  • Company re-organization – divisions into 3 business units – OES Technologies, OES EMDS, OES Scoreboards
  • Seven new patents
  • OES awarded the Delphi Technology Pinnacle Award
  • Established an OES representation office in Shanghai, China
  • New 9,500 square foot facility for OES Scoreboards division
  • Increased Scoreboard Sales Representation in North America.

History 2010-present

OES_Timeline_1980-20204OES became very diversified with a growing number of clients within each of the four business units. Resources were stretched and a re-organization plan emerged to focus on OES’s core growth markets – OES Technologies, OES Scoreboards, and OES Manufacturing.

OES Technologies continues to introduce new products and technologies for monitoring the manufacturing process for assurance of quality.  R&D activities have led to the introduction of new sensor technologies for the purpose of  eliminating part defects, and reducing unnecessary scrap.

OES Scoreboards continues to develop new products and scoreboard solutions.  A new patent-pending scoreboard technology will improve performance and reliability as well as streamline the assembly process. A new fabrication shop for enclosure assembly has resulted in improved production efficiency, improved time to market, and better control of quality.  OES Scoreboard division continues to win major projects, including two projects for supply of complete turnkey center scoreboard systems for semi-pro hockey. OES Scoreboards is building on previous successes and a growing capability to supply large turnkey systems. Strategic relationships continue be fostered and developed as part of the strategic plan for OES Scoreboards’ continued growth.

OES EMDS continues to produce electronic products and assemblies for established and new clients in the environmental, healthcare, automotive, and defense industries. OES facilitates each client’s market growth by working closely with the client towards a common goal which is the advancement, evolution, and commercialization of the client’s product(s).

2010-present – Product & Project Highlights

  • Automotive – development of new sensing technologies for wire processing
  • Scoreboards – new patent-pending design for scoreboards

Company Milestones

  • Number of employees grows from 60 to 65
  • Company restructured for growth
  • Two new US patents, three new US patent applications
  • Opened a fabrication shop for assembly of scoreboards
  • Development of strategic relationships for expanding Scoreboard sales into international markets
  • EMDS’s subcontract assembly work increased

Looking Forward….

OES is focused on supplying clients with high value innovative technology solutions through each of its three divisions — OES Technologies, OES Scoreboards, and OES EMDS.

OES will continue to build its team and company around the same core values that have contributed to OES’s growth and success. The core values which have resulted in company success are continuous technology innovation aligned with practical applications for existing and new markets, and to meet or exceed customer expectations.

Certifications and Other Information

Certifications

Other Information

  • Cage Code L1396